Terms & Conditions

The access and use of this website https://www.talkcharge.com is subject to the following terms and conditions of use (“Conditions” and/or “Terms”). If you do not agree to abide by the Conditions, please do not review, refer and(or) do recharge from this website.

The Terms and Conditions (as may be amended from time to time, the "Agreement") is a legal contract between you, an individual customer, member, user ("You"), and “Talkcharge”. “Talkcharge” is an initiative of Talk Charge Technologies Pvt. Ltd. may modify these Terms at any time without notice to you by posting revised Terms on its website. Your use of its website constitutes your binding acceptance of these Terms, including any modifications that “Talkcharge” will make.

Talkcharge have the right, but not the obligation, to take any of the following actions in its sole discretion at any time and for any reason without giving you any prior notice:

  • Restrict, suspend, or terminate your access to all or any part of its Services.
  • Change, suspend, or discontinue all or any part of its Services.
  • Refuse, move, or remove any material that you submit to its websites for any reason.
  • Refuse, move, or remove any content that is available on its web-sites.
  • Deactivate or delete your accounts and all related information and files in your account.
  • Establish general practices and limits concerning use of its web-sites. You agree that Talkcharge will not be liable to you or any third party for taking any of these actions.

Payment

We accept Visa and Master Credit Card, Debit Cards and Net banking as mode of payments which are processed through our payment gateway partner CCAvenue India. No information pertaining to payment is shared with us as you fill all the payment related information on your bank's site.

Account Password and Registration

You agree that the information You provide to Talkcharge on registration and at all other times, including payment, will be true, accurate, current, and complete. You also agree that You will ensure that this information is kept accurate and up-to-date at all times. If You have reason to believe that Your Account is no longer secure (e.g., in the event of a loss, theft or unauthorized disclosure or use of Your account ID, PIN, Password, or any credit, debit or prepaid cash card number or net banking login/password, if applicable), then You agree to immediately notify Talkcharge and identify Talkcharge from any liabilities that may arise from the misuse of Your Account.

Email Address and Password

Your Email Address will identify your account and thereby all of your transactions and account related activity on Talkcharge. Each user has to use unique email id which cannot be edited once entered. If an account is found to be overly inactive, the account may be reclaimed by Talkcharge without notice. Inactivity may be considered as you not signing in and/or never having done a transaction from your account on Talkcharge for more than one year at a stretch.

We encourage you to choose a strong password to protect your account. We recommend the use of upper and lower-case letters, inclusion of one or more numerical digits and/or inclusion of special characters, e.g. @, #, $ etc. It is advised that you should not share your password with anyone or write it down. Make sure you logout before leaving a computer unattended. Talkcharge never, under any circumstances, asks for your account password.

Communication Policy

By registering you have accepted following T&Cs :

  • TalkCharge may send alerts, offers, notifications about current cashback offers to its registered users on their provided mobile phone number or e-mail id. The alerts will be received in case of SMS, only if the mobile phone is in ‘On’ mode to receive the SMS, in case of e-mail, only if the e-mail servers and e-mail ids are functional
  • TalkCharge shall also send alerts, updates or push notifications for our App users, only if the user has enabled the receipt of such notifications.

Valid Membership

By submitting your registration form (Sign up Form), you agree to accept the Terms and Conditions of Service.

Fees

Talkcharge doesn’t charge any fee for membership. Talkcharge reserves the right to subsequently charge a fee for the prepaid/ postpaid services provided on the website, msite or android application at its sole discretion at any time and for any reason without giving you any prior notice.

Quality of Service

Talkcharge agrees to provide you recharge services at the press of a button. Talkcharge’s responsibility is to connect you with a mobile operator. Non-performance of a service (e.g. failure of a recharge at operators end) has limited liability on Talkcharge. Talkcharge is committed to investigate the cause of non-performance with all parties involved. However, no refunds will be made from Talkcharge side unless it is clearly established that amount is paid from user’s side and recharge was not done.

Pricing

All the prices stated on our website are in Indian Rupees (INR).

Recharge

Talkcharge has tied up with a third party enabler for the recharge. Talkcharge is not responsible for any delay, pricing or cancellation of recharge from mobile operators end. Though, best efforts are made to keep the service above acceptance levels.

User is solely responsible for the selection of mobile operator and the recharge amount. Talkcharge is not responsible for talk-time given against recharge done through Talkcharge.com as this is purely at mobile operator's disposal.

Coupon Redemption

Coupon redemption is purely subjected to standard and specified terms and conditions mentioned by the respective retailer. Coupons are issued on behalf of the respective retailer. Hence, any damage, injuries, losses incurred by the end user by using the coupon is not the responsibility of Talkcharge.com.

  • All coupons will be delivered to the email of the user by no-reply@Talkcharge.com.
  • Please ensure the mailing address details are given correct with landmark. If not, please contact Talkcharge at care@Talkcharge.com to get the details updated.
  • If a user has not given correct email address then coupons will be delivered to the person available at the given email. The loss occurring at such situation is not a responsibility of Talkcharge.
  • If Talkcharge team does not receive any complaint of non-receipt of vouchers within 10 business days from the date of recharge, it shall be taken that the user has received the coupons.

Coupon Handling Charge

We charge Rs.5 against coupon handling charge. This is a minimal amount which user's need to pay in order to get Discount Premium Coupons. Although user is not liable to pay handling charge if user is not opting for any coupon during transaction.

Restricted reuse of service

You hereby acknowledge that you will not reproduce, sell, resell, duplicate, and copy any part of the service for any commercial purpose.

Terms and Conditions of Service for Users

By creating account on TalkCharge and successfully completing the registration process, You are stating that you are Eligible to be a User of a TalkCharge Wallet and that you have read, understood and agreed to be bound by all of these Terms and Conditions of Service mentioned below.

  1. You reside in India; have attained at least 18 (eighteen) years of age; use Services to perform transactions in Indian Rupees only and no other currency; and should be using the TalkCharge Account for individual purposes only & not for commercial, business or any other purpose.
  2. The Registration Data and any other information provided by You to Us must be true to the best of Your knowledge, information and belief. Any liability for false Registration Data provided by You will be borne solely by You and not Us.
  3. In accordance with RBI Regulations to prevent money laundering and the funding of terrorism in India, We may suspend, block or terminate Your Account with immediate effect if we have reason to believe that the Registration Data, Money Added to Wallet or any other data provided by You is incorrect or suspicious, or that the security of Your Account has been compromised in any way.

Disclamier

  1. The Service and the Website and its entire contents are provided on an 'as is' basis. TalkCharge and its officers, employees, agents and contractors give or make no representation or warranty (either express or implied) as to the suitability of the Service or the Website or its contents for any purpose or the completeness, accuracy, reliability, security or availability of the Service or the Website or its contents; nor do they accept any responsibility arising in any way (including from negligence) for errors in, or omissions from, the Service or the Website.
  2. TalkCharge and its officers, employees, agents and contractors are not liable for any loss, damage, claim, expense, cost (including legal costs) or liability arising directly or indirectly from your use or non-use of the Service or the Website, or your reliance upon the Service or the information contained upon the Website (whether arising from TalkCharge's or any other person's negligence or otherwise).
  3. You and TalkCharge agree that any cause of action arising out of your use of the Service or Website must be commenced within 12 (twelve) months after the cause of action accrues or you become aware of the facts giving rise to the cause of action, whichever is later. Otherwise, such cause of action is permanently barred. Where any legislation implies any term, condition, representation or warranty into this Agreement or the Privacy Policy and that legislation prohibits exclusion of that term, condition, representation or warranty, then that term, condition, representation or warranty is included.